Question 1

1. Will the actual hair color be 100% the same as pictures?

Accepted Answer

Due to different screen resolution, monitor brightness and shooting light, slight color difference is unavoidable. We provide real shooting videos for all colors, you can check video references before ordering.If you have strict requirements on color, we support small color ring samples for confirmation in advance.

Question 2

2. Can I re-dye the hair extensions after receiving?

Accepted Answer

Our virgin human hair can be dyed into darker colors easily. Lightening / bleaching will affect hair lifespan, we suggest placing customized pre-bleached orders for ultra-light colors. We do not recommend re-dyeing colored finished hair repeatedly.

Question 3

3. What’s ombre / highlight / balayage color?

Accepted Answer

- Ombre: Roots dark, gradually fade to lighter hair ends, most natural daily style; - Highlight: Thin light-colored strands interspersed in base hair, increase layering; - Balayage: Hand-painted gradient highlight, softer transition, popular for European and American fashion styles.

Question 4

4. Best-selling hair colors for different markets.

Accepted Answer

- USA & UK: Chestnut brown, ash blonde, balayage, brown-to-blonde ombre, honey highlight (top sales); - European countries (Germany, France): Ash gray, platinum blonde, medium brown, cold tone brown; - African markets: Jet black, dark brown, dark highlight, warm chestnut brown; - Australia & Canada: Similar to US markets, ash series and balayage stay popular all year round.

Question 5

5. Can I customize exclusive hair colors for my brand?

Accepted Answer

Yes, we support private custom colors according to your color ring, we can make color swatch samples for your confirmation before mass production.

Question 6

Why Do Hair Extensions Get Dry & Frizzy?

Accepted Answer

Ideally, hair extensions stay soft and fluffy permanently, yet this rarely happens.Your scalp produces natural sebum to moisturize your own hair. However, hair extensions cannot receive this natural oil. Without sebum nourishment, they gradually dry out and turn frizzy. Top Causes of Dry, Frizzy Hair Extensions 1. High-heat styling tools: Straighteners, hair dryers and curlers strip moisture quickly. 2. Sun exposure: UV rays damage hair cuticles severely.3. Over-chemical processing: Frequent dyeing & bleaching harms hair with harsh chemicals.4. Hard water: Mineral buildup leads to dryness.5. Chlorine from swimming pools: Causes dryness and color fading. Practical Ways to Fix Dry & Frizzy Hair Extensions ✅ Use sulfate-free shampoo. Wash less frequently and choose glycerin-rich formulas for hydration.✅ Apply deep conditioner weekly. Only apply from mid-length to ends, avoid attachment points.✅ Add nourishing hair oils (argan oil, jojoba oil, avocado oil). 2-3 drops on ends only.✅ Always apply heat protectant before hot styling.✅ Store extensions neatly in boxes and brush gently with a wide-tooth comb. Daily Maintenance Tips • Weekly deep conditioning treatment• Never sleep with wet hair extensions• Brush hair gently• Wear a silk scarf/cap while sleeping to prevent tangles• Lower heat setting on styling tools• Avoid overusing hair products• Replace extensions regularly• Treat extensions like your natural hair Professional installation plus consistent proper care will keep your hair extensions gorgeous, silky and natural-looking.

Question 7

WHAT IS THE REAL DIFFERENCE BETWEEN DOUBLE AND TRIPLE-DRAWN HAIR EXTENSIONS?

Accepted Answer

It’s vital to know the gap between double drawn and triple drawn hair extensions. Double Drawn VS Triple DrawnDouble drawn hair is thick and balanced with limited short hairs.Triple drawn hair features extra thickness and superior uniformity; nearly all short strands are removed.Note: There is no universal factory standard for these two terms. Our Factory Hair Ratio SystemWe grade hair fullness from thick VG1 to lightweight VCD. All items are produced at our own factory in China.This system supports custom orders, helping you pick suitable hair to get your ideal hairstyle.

Question 8

Why High Quality Cuticle Remy Hair is Sourced From A Single Donor?

Accepted Answer

There are key advantages for single-donor cuticle Remy hair. First, single-donor hair features consistent color and texture for a seamless natural look.Hair collected from multiple donors usually requires heavy chemical treatment to unify appearance. Besides, single-donor hair undergoes minimal chemical processing and boasts superior quality with reliable sourcing. Full-Cuticle Hair Is Easier To Maintain Full-cuticle hair can be cared for just like your natural hair.Non-cuticle hair suffers heavy processing. Daily wear will quickly make it dull and lifeless.Intact cuticles preserve the hair’s original color, form and silky texture. Full-Cuticle Hair Lasts Longer As natural single-donor hair free of harsh chemical treatment, it keeps its luster and strength.Heavy processing weakens hair and shortens its service life. FULL‑CUTICLE VS NON‑REMY HAIR For stylists, hair‑extension quality decides client satisfaction.Top‑grade hair brings durability, comfort and better styling results. Poor‑quality hair causes short lifespan and unhappy customers. Full‑Cuticle Hair (Premium Grade) • Intact cuticles, all aligned in one direction• Single‑donor source• Service life: up to 2 years Non‑Remy Hair • Damaged, misaligned cuticles• Mixed‑donor hair• Heavy chemical processing• Coated with silicone for temporary shine

Question 9

DAILY CARE FOR TAPE‑IN HAIR EXTENSIONS

Accepted Answer

1. Avoid silicone‑containing shampoo & conditioner. Silicone residue weakens tape bonds and causes greasiness. 2. Keep oil‑based products off roots; apply only from ear level down. Oil solvent is permitted only for removal. 3. Do not wash hair within 48 hours after installation for full tape curing. 4. Avoid over‑washing. Use dry shampoo to prevent loosened tape. 5. Do not over‑brush, which may loosen tape and trigger early shedding. 6. Sleep with hair tied in ponytail or braid to avoid tangling and friction damage. 7. Never sleep with wet hair; fully dry before bed to protect tape adhesive. 8. Do not apply flat iron directly on tape tabs, heat will melt the tape. 9. Use heat tools only when hair is 80‑90% dry. Air‑dry first to reduce heat damage. 10.  Shampoo roots only; apply conditioner from mid‑lengths to ends.   DOS AND DON’TS OF TAPE‑IN HAIR EXTENSIONS Whether you are new to tape‑ins or troubled by short service life, follow these rules for better performance. ✅ DOS 1. Brush hair before shampooing to remove tangles. 2. Hold the extension base while brushing to reduce pulling stress. 3. Use stylist‑recommended shampoo & conditioner. 4. Brush from scalp to ends at least twice daily, to distribute natural oils. 5. Apply heat‑protectant spray before any heat styling. 6. Choose high‑quality extensions installed by professionals. ❌ DON’TS 1. Do not dye extensions by yourself; leave coloring to professionals. 2. Avoid first‑time installation right before big events (risk of adhesive allergy). 3. Skip daily washing; use dry shampoo. Frequent washing speeds up adhesive wear. 4. No washing or heavy sweating within 24‑48 hours after installation. Use clarifying shampoo on installation day. 5. Never apply conditioner onto your scalp; apply from below the tape bonds down to ends.

Question 10

HOW TO CARE FOR HAND‑TIED WEFT EXTENSIONS

Accepted Answer

Hand‑tied weft extensions are well‑loved for natural look and great durability. Proper care extends their service life. 1. Washing and Conditioning ‑ Gently detangle with wide‑tooth comb, do not pull the wefts.‑ Use sulfate‑free moisturizing shampoo, wash from roots to ends.‑ Apply silicone‑free conditioner only from mid‑lengths to ends, stay away from attachment area.‑ Air‑dry or blow‑dry on low heat; avoid high heat directly on wefts. 2. Brushing and Styling ‑ Use soft‑bristle or loop brush for hair extensions.‑ Brush upward from ends to roots, hold the weft base to reduce tension.‑ Never brush wet hair.‑ Apply heat protectant before hot styling tools, avoid over‑heating.‑ Choose gentle hairstyles to reduce strain on wefts.

FAQ

FREQUENTLY ASKED QUESTIONS

1. Will the actual hair color be 100% the same as pictures?

2. Can I re-dye the hair extensions after receiving?

3. What’s ombre / highlight / balayage color?

4. Best-selling hair colors for different markets.

5. Can I customize exclusive hair colors for my brand?

Why Do Hair Extensions Get Dry & Frizzy?

WHAT IS THE REAL DIFFERENCE BETWEEN DOUBLE AND TRIPLE-DRAWN HAIR EXTENSIONS?

Why High Quality Cuticle Remy Hair is Sourced From A Single Donor?

DAILY CARE FOR TAPE‑IN HAIR EXTENSIONS

HOW TO CARE FOR HAND‑TIED WEFT EXTENSIONS

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Address: Room 2601, No.1 Building, Sunning Mansion, Jingkou Road, Licang District, Qingdao, 266000.

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